Important Holiday Deadlines
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Shipping Help

Shipping Help

If your question has not been addressed below, please don’t hesitate to contact us.

SHIPPING TIME
Orders ship in the following time frame:
+1-3 business days - unframed prints + In-Stock originals
+3-4 weeks - Made to Order originals
+4-6 weeks - framed prints

 

Time Sensitive Gift Orders
Please indicate the deadline for receipt in the checkout notes. We will do everything in our power to ensure it's timely receipt. Additional rush fees may apply. Our prints are framed by a third-party and rush service is not available.  If you would like a gift message included, please type a short note in the comments and we’ll hand write it on a card for you.

Christmas 2020 Delivery
Please see important holiday deadlines: Holiday Guide 2020.

SHIPPING FEES
Web Orders - Domestic Standard Rates
Unframed prints ship UPS Ground. Framed prints and most originals ship FedEx Ground, no signature requirement. As such, we cannot ship framed prints or originals to a PO Box.

+Orders up to $180        $10 flat rate
+Orders $180+                 5% order total flat rate*

*Artwork orders with packed dimensions exceeding FedEx Ground’s size limitations are not eligible for 5% order total flat rate shipping costs. Such artwork requires crating and shipping via freight and is identified via the appearance of a Freight tab on the artwork's product page: Freight required. Additional shipping charges will apply after checkout. Learn more about Freight Shipping.


Web Orders - Domestic Expedited Rates
Flat rate of $50 for FedEx/UPS 2Day. Available for unframed prints only on orders up to $799.  We do not stock framed prints and thereby cannot expedite production or shipping. If our flat rate covers the cost, we'll upgrade to Overnight delivery whenever possible. For destinations where Ground delivers in two (2) days, we'll text you to confirm preference for Ground or Overnight shipping. 

Please remember our lead time to ship orders is 1-3 business days. We will do everything in our power to ship orders with expedited shipping same-day, but cannot guarantee particularly with larger prints.

Orders Placed on Thursday Do Not Deliver Saturday
Please note that an order placed on Thursday with 2Day shipping does not guarantee delivery on Saturday. Keep in mind our lead time is 1-3 business days and 2Day shipping on Thursday means Monday delivery with the carriers. If Saturday delivery is needed, please specify in checkout notes and we'll invoice for Overnight delivery.


Web Orders - International Standard Rates

Available for unframed prints only on orders up to $799. Choose from First Class  or Priority International (6-10 Business Days). Please contact for quote for framed prints or originals. If actual shipping costs are less than these costs, a refund will be issued upon shipment. If a framed print is ordered using one of the options below, an invoice will be sent for the additional shipping charges.

+First Class International       $20
+Priority International             $50


Wholesale - Trade - Custom/Commission Orders
The shipping fees set forth above do not apply to wholesale, trade, custom or commissioned artwork orders.

ORDER PICK-UP
Orders may be picked up from our Denver (Englewood) studio Mon-Fri 8am-5pm. Please proceed with your online order and email hello@dolangeiman.com requesting local pick-up. Shipping charges will be refunded upon order pick-up of unframed prints + originals only. Framed prints ship from our partner's facility and thereby these charges cannot be refunded. Please understand studio tours or artwork viewings must be scheduled and will not be permitted when picking up an order.