Shipping Assistance

We look forward to sending you Dolan Geiman’s contemporary western artworks. Most questions about shipping can be answered below, but if you need further assistance, please don’t hesitate to contact us.

Shipping Times

Average Fulfillment Times:

  • •Unframed paper prints: 1-3 business days + transit time
  • •In-stock originals: 1-3 business days + transit time
  • •In-stock canvas prints: 1-3 business days + transit time
  • •Made-to-order originals: 5-6 weeks + transit time
  • •Framed paper prints: 4 weeks + transit time

Time-Sensitive Gift Orders:

Need a gift shipped quickly? Simply let us know the deadline in the notes at checkout and we’ll do everything we can to make sure it’s received on time.

Please note:
Additional rush fees may apply. Rush service is not available for framed prints.

Shipping Fees

Domestic Standard:

  • •Orders up to $179: $10 flat rate
  • •Orders $180 & up*: 5% order total flat rate

Unframed prints ship via UPS Ground. Most framed prints, canvas prints and originals ship via UPS Ground, no signature required. Please provide a physical address at checkout; we cannot ship to PO Boxes.

*Orders with packed dimensions exceeding UPS Ground size limitations are not eligible for 5% order total flat rate shipping. These artworks feature a “Freight Required” message on their product page. Additional shipping charges will apply after checkout. Learn more about freight shipping.

Domestic Expedited:

  • •Orders up to $799: $50 flat rate

2-day shipping available for unframed prints only. Framed prints cannot be expedited. If our flat rate covers the cost, we will upgrade your shipment to overnight delivery whenever possible.

Please note:
Our lead time to ship orders is 1-3 business days. We will do everything we can to ship orders with Expedited shipping same-day, but we can’t guarantee it — particularly with larger prints.

International Standard:

  • •Available for unframed prints only
  • •Orders up to $799: $75 flat rate ($20 for Canada)

Most unframed print orders ship via UPS. Brokerage fees may apply. Orders shipping to Canada ship USPS Priority International.

Please contact us to request a quote for orders of framed prints, canvas prints, or originals. These collections must be special ordered via email.

**A note about import duties and brokerage fees:
For customers outside the USA, import duty, taxes and VAT may apply. These fees will be due at the time of delivery and are not included in your cart total. As of July 1, 2021, the EU has imposed a new VAT tax for imports under 150 EUR. The VAT will not be applied to your order total and will need to be paid along with duty and import tax when it reaches your shipping destination. For more information on shipping to the EU, please click here.

Special 2-Day Shipping Note:

Orders placed on Thursday with 2-day shipping will be delivered on Monday. If you need an item to be delivered on Saturday, please specify in the notes at checkout and we will invoice for overnight delivery.

Shipping Insurance

Route Protect is a package protection solution that helps cover you in the event that your order gets lost, stolen, or damaged while in transit. If something happens to your Route protected order, Route's support team and easy claims process helps ensure your order gets replaced or refunded as preferred. Route Protect can be added during checkout. Read more on Route via our shop policies.

Order Pick-Up

Orders may be picked up from our Denver (Englewood) studio Monday through Friday, 8am-5pm. Please proceed with your online order and you will see a pick up option under delivery method during checkout. We offer contactless curbside delivery to your car upon pick-up.

Please note:
Local pick-up is not available for framed prints. Studio tours and artwork viewings must be scheduled and will not be permitted when picking up an order.